Who We Are Our website address is:
https://seequeens.com

SEEQUEENS.COM is an online eCommerce platform based in Sri Lanka offering luggage, bags, travel accessories, and related products to customers island-wide.

What Personal Data We Collect and Why We Collect It When you use our website, place an order, create an account, subscribe to updates, or contact us, we may collect certain personal information from you. This information helps us provide our services efficiently, improve customer experience, and maintain website security.

The personal data we may collect includes:
• Full Name
• Email Address
• Phone Number
• Billing & Delivery Address
• Payment Information
• Order History

Your information may be processed at our operating offices and through trusted third-party services that help us operate our business, including payment providers, delivery companies, website analytics, and communication services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Comments When visitors leave comments or reviews on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser details to help detect spam and maintain website security.

Customer reviews may be publicly visible on the website.

Media If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.

Cookies Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies may be used to:
• Remember login information
• Save shopping cart details
• Store customer preferences
• Improve website performance
• Analyze website traffic
• Provide a smoother user experience

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

When you log into your account, temporary cookies may be created to confirm browser compatibility and maintain your session securely.

You may disable cookies through your browser settings, although certain features of the website may not function properly.

Embedded Content From Other Websites Articles, products, or pages on this website may include embedded content such as videos, images, social media posts, or external links.

Embedded content from other websites behaves in the same manner as if you visited the external website directly. These websites may collect data about you, use cookies, and monitor your interaction with their content.

We are not responsible for the privacy practices of third-party websites.

Customer Accounts Customers may create personal accounts on our website to:
• Track orders
• Save delivery information
• Manage purchases
• Access order history
• Speed up checkout

Customers are responsible for maintaining the confidentiality of their account credentials and passwords.

Payments We may offer multiple payment methods for customer convenience, including:
• Visa / MasterCard
• Direct Bank Transfer
• Cash on Delivery (COD)
• Koko
• Mintpay

Online transactions are processed through secure third-party payment gateways. We do not store sensitive card details directly on our servers.

Delivery Information SEEQUEENS.COM provides island-wide delivery across Sri Lanka through trusted third-party courier companies.

To complete deliveries successfully, necessary customer information such as name, address, and contact number may be shared with courier providers strictly for order fulfillment purposes.

Promotional Emails & Marketing Customers may receive promotional communications including:
• Discounts
• Special Offers
• Product Announcements
• Marketing Emails
• Newsletters

Customers may unsubscribe from promotional communications at any time.

How Long We Retain Your Data If you leave comments, reviews, or create an account on our website, the information may be retained for an extended period to help us manage customer records, order history, and website functionality.

We may also retain certain information where required for administrative, security, fraud prevention, legal, or accounting purposes.

What Rights You Have Over Your Data If you have an account on this website or have provided personal information to us, you may request:
• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Removal from marketing communications

Certain information may still be retained where required for legal or security reasons.

Security of Your Personal Data The security of your personal data is important to us. We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, or loss.

However, no online transmission or electronic storage method can be guaranteed as completely secure.

Links to Other Websites Our website may contain links to external websites including social media platforms and third-party services.

Official Social Media Platforms:
• Facebook Page
• Instagram Page
• TikTok Page

We are not responsible for the content or privacy practices of external websites.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements.

Any updates will be posted on this page, and customers are encouraged to review this Privacy Policy periodically.

Contact Us SEEQUEENS.COM
🌐 https://seequeens.com
📧 seequeens08@gmail.com
📞 0770777340